iGovernment - Information Systems, Technology and Government
Instructions
Working papers are available for download both in PDF format and as a zipped MS Word file. The zipped versions, where available, can be found at the bottom of this page.
Short papers are available in PDF format.
Follow this link for the Educators' guide for use with these working papers.
You will need a PDF reader such as Adobe Acrobat (downloadable from Adobe) to view PDF file(s). PDF files open in a new window.
In order to open zipped files you will need unzip software download free unzip software)
Working papers
- 23/2014 - Understanding e-Government Failure from an Actor-Network Perspective: The Demise of the Thai Smart ID Card (Ping Gao, Panom Gunawong)
- 22/2012 - Steering e-Government Projects from Failure to Success: Using Design-Reality Gap Analysis as a Mid-Implementation Assessment Tool (Lemma Lessa, Solomon Negash, Mesfin Belachew)
- 21/2011 - A Framework for Assessing Privacy Readiness of e-Government (Kristof Kessler, Nils Hettich, Chadley Parsons, Craig Richardson, Anny Triana)
- 20/2010 - Analysing e-Government Project Failure: Comparing Factoral, Systems and Interpretive Approaches (Carolyne Stanforth)
- 19/2009 - Understanding Adoption of e-Government: Principals, Agents and Institutional Dualism (Richard Heeks, Rita Santos)
- 18/2006 - Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment (Richard Heeks)
- 17/2006 - Analysing eGovernment Implementation in Developing Countries Using Actor-Network Theory (Carolyne Stanforth)
- 16/2006 - Analysing eGovernment Research: Perspectives, Philosophies, Theories, Methods and Practice (Richard Heeks, Savita Bailur)
- 15/2004 - eGovernment as a Carrier of Context (Richard Heeks)
- 14/2003 - Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced? (Richard Heeks)
- 13/2002 - eGovernment in Africa: Promise and Practice (Richard Heeks)
- 12/2001 - Building e-Governance for Development: A Framework for National and Donor Action (Richard Heeks)
- 11/2001 - Understanding e-Governance for Development (Richard Heeks)
- 10/2000 - Government Data: Understanding the Barriers to Citizen Access and Use (Richard Heeks)
- 9/1999 - Why Health Care Information Systems Succeed or Fail (Richard Heeks, David Mundy, Angel Salazar)
- 8/1999 - Information Management, IT and Government Transformation: Innovative Approaches in the new South Africa (Michael Kahn, Russell Swanborough)
- 7/1999 - Centralised vs. Decentralised Management of Public Information Systems: A Core-Periphery Solution (Richard Heeks)
- 6/1998 - Information Age Reform of the Public Sector: The Potential and Problems of IT for India (Richard Heeks)
- 5/1998 - Public Sector Management Information Systems (Richard Heeks)
- 4/1998 - Information Technology and Public Sector Corruption (Richard Heeks)
- 3/1998 - Decision Support Systems and Strategic Public Sector Decision Making in Egypt (Sherif Kamel)
- 2/1998 - Planning and Creating a Government Web Site: Learning from the Experience of US States (Linda DeConti)
- 1/1998 - Information Systems and Public Sector Accountability (Richard Heeks)
Short papers
Please note: the links below lead directly to a PDF version of the papers.
- 9/2015 - A Better e-Government Maturity Model - Richard Heeks (PDF, 164KB)
- 8/2007 - eGovernment Failure and Political Timescales - Richard Heeks (PDF, 27KB)
- 7/2003 - ICTs and Intra-Governmental Structures at Local, Regional and Central Levels: Updating Conventional Ideas - Rita Santos, Richard Heeks (PDF, 47KB)
- 6/2001 - Prototyping e-Government Applications - Richard Heeks (PDF, 28KB)
- 5/2001 - Community Informatics Strategies: A Summary of Issues and Resources - Richard Heeks (PDF, 48KB)
- 4/1999 - The Core-Periphery Approach to Management of Public Information Systems - Richard Heeks (PDF, 58KB)
- 3/1999 - High-Tension Wiring: Lessons from Local Government Internet Use in Sweden - Richard Heeks, Agneta Ranerup (PDF, 33KB)
- 2/1999 - Information Technology, Government and Development: Workshop Report - Richard Heeks (PDF, 57KB)
- 1/1998 - Public Sector Accountability: Can IT Deliver? - Richard Heeks (PDF, 38KB)
- 22/2012 - Steering e-Government Projects from Failure to Success: Using Design-Reality Gap Analysis as a Mid-Implementation Assessment Tool (Lemma Lessa, Solomon Negash, Mesfin Belachew)
- 21/2011 - A Framework for Assessing Privacy Readiness of e-Government (Kristof Kessler, Nils Hettich, Chadley Parsons, Craig Richardson, Anny Triana)
- 20/2010 - Analysing e-Government Project Failure: Comparing Factoral, Systems and Interpretive Approaches (Carolyne Stanforth)
- 19/2009 - Understanding Adoption of e-Government: Principals, Agents and Institutional Dualism (Richard Heeks, Rita Santos)
- 18/2006 - Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment (Richard Heeks)
- 17/2006 - Analysing eGovernment Implementation in Developing Countries Using Actor-Network Theory (Carolyne Stanforth)
- 16/2006 - Analysing eGovernment Research: Perspectives, Philosophies, Theories, Methods and Practice (Richard Heeks, Savita Bailur)
- 15/2004 - eGovernment as a Carrier of Context (Richard Heeks)
- 14/2003 - Most eGovernment-for-Development Projects Fail: How Can Risks be Reduced? (Richard Heeks)
- 13/2002 - eGovernment in Africa: Promise and Practice (Richard Heeks)
- 12/2001 - Building e-Governance for Development: A Framework for National and Donor Action (Richard Heeks)
- 11/2001 - Understanding e-Governance for Development (Richard Heeks)
- 10/2000 - Government Data: Understanding the Barriers to Citizen Access and Use (Richard Heeks)
- 9/1999 - Why Health Care Information Systems Succeed or Fail (Richard Heeks, David Mundy, Angel Salazar)
- 8/1999 - Information Management, IT and Government Transformation: Innovative Approaches in the new South Africa (Michael Kahn, Russell Swanborough)
- 7/1999 - Centralised vs. Decentralised Management of Public Information Systems: A Core-Periphery Solution (Richard Heeks)
- 6/1998 - Information Age Reform of the Public Sector: The Potential and Problems of IT for India (Richard Heeks)
- 5/1998 - Public Sector Management Information Systems (Richard Heeks)
- 4/1998 - Information Technology and Public Sector Corruption (Richard Heeks)
- 3/1998 - Decision Support Systems and Strategic Public Sector Decision Making in Egypt (Sherif Kamel)
- 2/1998 - Planning and Creating a Government Web Site: Learning from the Experience of US States (Linda DeConti)
- 1/1998 - Information Systems and Public Sector Accountability (Richard Heeks)